Make an impact – Share your views on health and wellbeing in Cornwall and the Isles of Scilly

From May 1st 2020, eHealth Productivity and Innovation in Cornwall (EPIC) secured another 3 years’  European Regional Development Funding, supported by a range of delivery partners to continue the project until April 2023.

The EPIC project is fuelled by the ideas of those who would benefit from using technology for health and wellbeing. In turn we share these with local business, who can develop your ideas into truly useful technological solutions rooted in real life need.

Adhering to Government advice in relation to COVID-19, we will not be hosting face to face workshops for this phase of the project, as originally planned. Instead, we would like to introduce you to a platform called ‘Ask Cornwall’ which is an online community, set up by Healthwatch Cornwall, allowing you to make useful connections and share ideas for better health and care.

Everyone is welcome to join, from any profession – if you use health or care services, or have ideas on how we can help improve using technology, we want to hear from you.

We are also keen to connect with technology enterprises in Cornwall, that may or may not currently be developing health related products and services.

Our team will be active on Ask Cornwall, facilitating discussion around key themes, which we would love you to contribute to. The first series of these will be focusing on:

  • How can we implement voice activated data input within frontline health and care services?

    Zoom event hosted on 25th June, Ask Cornwall discussion now closed.

    Nurses, clinicians and care workers have extensive and overwhelming commitments regarding entering data and filling out paperwork, with a recent study highlighting that nurses reported that they spend a third of their time on data entry and administrative tasks.

    Voice input has come a long way since Dictaphone’s, and new advancements in artificial intelligence mean that voice interfaces may present an opportunity to reduce time spent on administration, capture standardised information and allow greater direct patient interaction.

    A further benefit of hands free data entry could be the reduction of the risk of passing infections through touching shared devices, for example keyboards or screens.

    How can video consultations and online tools support primary care from a patient perspective?

    Zoom event hosted 9th July, recording available to watch

    Ask Cornwall direct link 

    The way we access primary care is now very different to the way we accessed care before Covid-19, with increased use of video consultations and eConsult to contact GPs and practice nurses.

    Following their increasing use, we’re interested in exploring how we can make video consultations and online tools more useful for patients. We’re really keen to hear about your experiences of digital technology in primary care and any suggestions for improvement.

  • Could robotics and smart devices be helpful in care homes?

    Zoom event 23rd July, register here to be notified when the Ask Cornwall discussion goes live Discussing the potential for new robotic developments to respond to challenges faced in Cornish care homes.We would like to share and discuss these opportunities, openly debate which challenges in care environments may best suit robotic solutions and provide interested parties information on the EPIC challenge fund.

    Care homes hold potential for technological intervention in several areas, including:

    • Tackling loneliness
    • Increasing connectivity
    • Resident entertainment
    • Supporting wellbeing
    • Monitoring
    • Environmental cleaning
    • Demonstrating and promoting physical activity
    • Reducing medication errors
    • Prompting for hydration

    Ask Cornwall direct link

  • How should we continue to work together across Cornwall to develop digital health innovations in the future?

    Zoom event 30th July, register here to be notified when the Ask Cornwall discussion goes liveThe EPIC project has been working with a wide range of stakeholders, encompassing health and care providers and patients, as well as Cornish technology companies, policy makers and commissioners – and all groups between, to identify the real world problems and develop innovative solutions rooted in need, together.

    These collaborations will not only create useful products and services that could benefit our health and wellbeing, but will boost the local economy by creating jobs, with the potential to export the solutions nationally and globally.

    As innovation projects are often only funded for a number of years, how do we keep all stakeholders connected and productive once the projects come to an end?

    Ask Cornwall direct link 

  • How can smart speakers be used to their full potential in care homes?

    Zoom event 13th August, register here to be notified when the Ask Cornwall discussion goes live Residential care providers support not only those in later life, but people with mental and physical issues of all ages. The individuals supported may have highly complex needs, which can mean that engaging residents in meaningful tasks and activities can be a significant challenge, in an under resourced environment.

    As part of a research project in 2019, Alexa Devices were placed with 150 care homes in Cornwall and the Isles of Scilly. Initial results show that using a smart speaker benefited both staff and residents, releasing time to care and helping to engage residents in a variety of ways, including playing age appropriate music and group quizzes.

    Ask Cornwall direct link

  • Could technology be used to improve patient experience when using outpatients services?

    Zoom event 27th August, Ask Cornwall discussion now open

    There are variety of outpatients’ services in our region, with a high volume of people being treated and having follow-up appointments; discussing potential treatments, receiving test results or appointments to confirm discharge.


    With a variety of technological solutions available, such as secure video calls, or emails sent through an encrypted website, could we employ these solutions to reduce the number of unnecessary face to face appointments for patients?

    Ask Cornwall direct link 

  • How can technology help to people to live independently at home?

    Zoom event 10th September, register here to be notified when the Ask Cornwall discussion goes live

    Keeping people happy and healthy in their own homes is important, as people can experience better health and wellbeing by maintaining their independence.

    Some individuals may need extra support to help them stay at home, to alleviate concerns related to advancing age, sensory or mobility difficulties, or long term health conditions.

    There are several commercially available products which have the potential to help, smart speakers, smart home products, medication management devices, video call technology and humanoid robots.

  • Digital technology in outpatient mental health – how is it working, how could it work, and for who?

    Zoom event 24th September, register here to be notified when the Ask Cornwall discussion goes live

  • Like many things, the way mental health care is being delivered and received has changed following the outbreak of Covid-19.Several industries, including health providers are turning to digital technologies to provide solutions during these unprecedented times.Video consultations are increasingly being used to deliver mental health care and support whilst face-to-face delivery is no longer an option due to social distancing.We would like to understand if these alternative methods of delivery are working, and for who.

    Your ideas and feedback will shape the patient experience in Cornwall and the Isles of Scilly for the future. After each discussion or event, it is possible that you will be asked by the project team to become part of a working group to champion your idea and help to develop the technological solution with a Cornish SME.

For any questions, please contact 

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