The university has delivered the second phase of the Single Sign-On project yesterday. This phase centred around the various web resources that are served through or via the intranet (staff and student portals). Olly from the Service Management team made the live…
Monthly Archives: December 2013
Updates: The first UK Mac walk-in Service Desk for Higher Education
by Naomi Fenn • • 1 Comment
Following on from the previous blog, this is an update to show where we are currently at with the creation of the new Service Bar. The creation of the Service Bar has now begun and Nicholas has started working on…
The first UK Mac walk-in Service Desk for Higher Education
by Naomi Fenn • • 0 Comments
In order to provide both staff and students with a dedicated and enhanced level of Mac Service, Adrian Hollister, Head of Strategy and Architecture within TIS, outsourced the Mac support to CAE and Amsys (a leading Apple Authorised Service Provider).…