EA-STD-012 Platform Managed Service

Architectural Classification

Technology \ Application \ Platform

Standard Specification

 

This standard covers the definition of levels of service afforded to university approved platforms at Plymouth University.  This standard excludes devices that are not owned, leased or procured by Plymouth University.

 

The University has previously solely allowed connection to network devices that are an asset within the organisation; the university must start to alter its position to allow the future use of personal or non-corporate devices for corporate working.  This will necessitate the requirement for devices to meet a certain security standard prior to being afforded to core services, these requirements are outlined in the table below.

 

This standard is intended to provide guidance when there is a change to, or a new managed platform provided internally or externally for the University.

 

Definitions:
Fully managed A full software provision, inclusive of an installed software audit that is centrally managed, either via a client installed on the device or other means.
Partially managed A centrally managed antimalware software provision is provided as well as an installed software audit, either via a client installed on the device or other means.
Unmanaged A device that is solely at the responsibility of the end user, no central management provision, although discovery of installed software may be required prior to network access.

 

Baseline (Today) Emerging (To track)
  • Fully managed Windows environment
  • Partially managed Windows environment
  • Fully managed MAC environment
  • Partially managed MAC environment
  • Unmanaged MAC environment
  • Unmanaged Linux environment
  • Platform independent environments (e.g. thin client or VDI)
  •  Platform independent environments (e.g. thin client or VDI)
Tactical  (0-3 years) Strategic  (3-6 years)
  • Fully managed Windows environment
  • Partially managed Windows environment
  • Fully managed MAC environment
  • Partially managed MAC environment
  • Unmanaged MAC environment
  • Unmanaged Linux environment
  • Fully managed platform independent environment (e.g. thin client or VDI)
  • Partially managed platform independent  environment
  • Unmanaged platform independent environment
  • Fully managed platform independent environment (e.g. thin client or VDI)
  • Partially managed platform independent  environment
  • Unmanaged platform independent environment

 

Retirement  (to be removed) Containment  (No new development)

Comments

 

Platform Managed Service Roadmap

platform managed service

Status:

 Draft

Next Review:

Approval Date: