EA-STD-020 Client & Server Configuration Management Software

Architectural Classification

Technology \ Application \ Infrastructure Applications

Standard Specification

 

Configuration Management is the documentation and management of the technical elements and relationships in the IT infrastructure, application and business process components. This discipline is an underpinning of problem, change and availability management. Configuration Management provides an understanding of how applications, business processes and IT elements relate, so that the impact or resolution priority of a change or problem (e.g., outage) can be determined. Which component relationships are tracked and how the information is used depend on the task required:

 

  • Client configuration management tools focus on configuring and deploying operating system, patches and applications to client devices.
  • Server configuration management tools focus on configuring and deploying operating system, patches, applications and content to servers.
  • Network configuration management tools focus on documenting configuration files, auditing changes and deploying updates to network devices.
  • IT service configuration management tools focus on discovering and documenting the relationships among the components that comprise an IT service — from end-user devices to servers, networks, storage, applications and data. These tools are prerequisites for achieving success with service-level, change, problem, availability and performance management.

This standard relates exclusively to Client and Server configuration management tools.  Other tasks have their own unique standard.

 

Baseline (Today) Emerging (To track)
  • Microsoft System Center Configuration Manager  (SCCM) 2007
  • Jamf Casper Suite
  • Windows Server Update Services (WSUS)
  • System Center Update Publisher (SCUP)
  • Microsoft AppV
  • Microsoft Terminal Services
  • Reposado

 

  • Evolving Free and Open Source or Industry Standard Application Virtualisation Products
  • Evolving Free and Open Source or Industry Standard Virtual Application Delivery Platforms
  • Terminal Service Platforms
  • Virtual Desktop Platforms
Tactical (0-3 years) Strategic (3-6 years)
  • Microsoft SCCM 2012R2
  • Jamf Casper Suite
  • WSUS
  • SCUP
  • Microsoft AppV
  • Microsoft Terminal Services
  • Reposado
  • Emerging Application virtualisation and delivery tools

 

  • Microsoft SCCM Future Versions
  • Jamf Casper Suite Future Versions
  • WSUS Future Versions
  • SCUP Future Versions
  • Microsoft AppV Future Versions
  • Emerging Application virtualisation and delivery tools

 

Retirement (to be removed) Containment (No new development)
  • Microsoft SCCM 2007 R2

 

 

Author: Craig Douglas Date: 24/10/2014 Version: 1.0
Document Security Level: PUBLIC 
Document Approvals: Technical Architecture Group

Enterprise Architecture Practice

Enterprise Architecture Board

IT Director

21/07/2014

August 2014

September 2014

23/10/2014

Review Date: October 2015

Client & Server Configuration Management Software Roadmap

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