Architectural Classification
Technology \ Application \ Infrastructure Applications
Standard Specification
Configuration Management is the documentation and management of the technical elements and relationships in the IT infrastructure, application and business process components. This discipline is an underpinning of problem, change and availability management. Configuration Management provides an understanding of how applications, business processes and IT elements relate, so that the impact or resolution priority of a change or problem (e.g., outage) can be determined. Which component relationships are tracked and how the information is used depend on the task required:
- Client configuration management tools focus on configuring and deploying operating system, patches and applications to client devices.
- Server configuration management tools focus on configuring and deploying operating system, patches, applications and content to servers.
- Network configuration management tools focus on documenting configuration files, auditing changes and deploying updates to network devices.
- IT service configuration management tools focus on discovering and documenting the relationships among the components that comprise an IT service — from end-user devices to servers, networks, storage, applications and data. These tools are prerequisites for achieving success with service-level, change, problem, availability and performance management.
This standard relates exclusively to Client and Server configuration management tools. Other tasks have their own unique standard.
Baseline (Today) | Emerging (To track) |
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Tactical (0-3 years) | Strategic (3-6 years) |
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Retirement (to be removed) | Containment (No new development) |
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Author: | Craig Douglas | Date: | 24/10/2014 | Version: | 1.0 |
Document Security Level: | PUBLIC | ||||
Document Approvals: | Technical Architecture Group
Enterprise Architecture Practice Enterprise Architecture Board IT Director |
21/07/2014
August 2014 September 2014 23/10/2014 |
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Review Date: | October 2015 |